Leia o objetivo e depois fale sobre ele com o Loco.
Wrong Package
Imagine you are at a small parcel shop with a talking antique teapot on the counter. You speak with the shop assistant because your delivered package contains the wrong item, while the teapot offers brief, unsolicited advice whenever the package is opened.
Como concluir
Conclua qualquer um destes.
Exchange the item
Explain the delivery problem- Identify the order and delivery
- Describe the package contents
- Arrange an exchange
- Confirm the return details
Return the package
- Explain the delivery problem
- Identify the order and delivery
- Describe the package contents
- Decide not to keep the item
- Confirm the return details