Read the goal, then speak it with Loco.
Forgotten Complaint
Imagine that you are a traveler at customer service, where you are waiting your turn with Gaspard, a ghost in charge. You have come to file a complaint about a forgotten service and ask for explanations, with your ticket in hand.
How to Complete
To wait your turn
To explain the problem
To ask for explanations
To request a refund
To finish the complaint