Read the goal, then speak it with Loco.
The Return Told
Imagine that you are in a shop where every item seems to have a little biographical label. You have come to speak with Madame Mireille about returning an item purchased, and she wants to hear its whole story before examining the conditions and possible solutions.
How to Complete
Greet and present the item
Tell the story of the purchase
Describe the problem and the reason for the return
Check the conditions
Choose a solution