Read the goal, then speak it with Loco.
Change A Reservation
Imagine that you call a transportation company to reorganize a booked trip because your schedule has changed. You speak with a ghost agent who cannot read written numbers, and together you review the reservation, the dates, the times, your information, and the cancellation options.
How to Complete
Finish any one of these.
Reorganize the trip
Identify the reservation- Explain the schedule change
- Choose a new date and time
- Confirm your personal information
- Confirm the change
Cancel the reservation
- Identify the reservation
- Explain the schedule change
- Request the cancellation
- Confirm your personal information
- Confirm the cancellation