Read the goal, then speak it with Loco.
Ghost Warranty
Imagine that you arrive at a store with a new appliance that does not work. You speak with a ghost clerk who can review the warranty and the receipt, although he cannot touch any appliance; together you talk about the malfunction, the tests, and the solutions available.
How to Complete
To explain the malfunction- To show the receipt and the warranty
- To talk about the tests performed
- To choose a solution
- To confirm the next step