Lies das Ziel und sprich es dann mit Loco.

Imagine you are helping a talking mannequin at the returns desk of a department store. It has come to return a jacket, and you discuss its size, condition, receipt, refund or exchange, and place in the queue.

So wird es abgeschlossen

Schließe eines davon ab.

Refund the jacket

• Greet the mannequin and hear why it is waiting
• Identify the jacket and its size
• Check the jacket’s condition
• Check the receipt
• Complete the refund

Exchange the jacket

• Greet the mannequin and hear why it is waiting
• Identify the jacket and its size
• Check the jacket’s condition and receipt
• Choose a different size or jacket
• Complete the exchange