Terms of Service

Go Loco (the "Service") is operated by General Alignment, Inc. (the "Company"). These Terms of Service (“Terms”) govern your use of the Service. By using the Service, you agree to these Terms.

Accounts

Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this requirement and have the legal capacity to accept these Terms.

Registration

To access subscription features, you must register an account with accurate and complete information. You may also sign in using supported identity providers (e.g., Google, Apple, Facebook). We collect basic profile information from these providers as described in our Privacy Policy.

Account Security

You are responsible for keeping your password and account credentials secure. Any activity under your account is your responsibility. Automated accounts or bots are strictly prohibited except for search engine indexing. We reserve the right to restrict, throttle, or suspend accounts at our discretion.

Payments

Plans

Go Loco offers the following subscription options:

  • Monthly: $9.99 per month
  • Yearly: $99.99 per year

Most content is free, but features such as AI voice chat, practice exercises, and extra modules require a subscription.

Billing

Subscriptions are billed in USD and processed through Stripe. You authorize the Company to charge your selected payment method for recurring payments.

Cancellations

You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, after which no further charges will occur.

Refunds

All subscription fees are generally non-refundable. Refunds are only granted at the Company’s discretion. To request a refund, contact us via email.

Taxes

You are responsible for any taxes applicable to your subscription payments. Taxes are handled at checkout for international users.

Content

User Content

You retain ownership of any content you create or upload within the Service (e.g., notes, exercises, practice submissions). You may request deletion of your content at any time by emailing us. All user content is licensed to the Company for platform-only display.

AI-Generated Content

All lessons, exercises, prompts submitted to Go Loco, and other materials generated by AI are owned by the Company. Users do not retain ownership of AI-generated content and may not export, reproduce, or use it outside the platform under any circumstances. Voice chats are not currently stored and are private. All AI-generated content is public by default except for voice chats.

Public Content

All content generated through the Service may be made public. By using the Service, you grant the Company and other users a worldwide, non-exclusive, royalty-free license to view, display, and interact with your generated content as permitted within the platform.

Accuracy and Liability

Go Loco’s AI is designed to provide accurate language content and exercises. However, AI-generated outputs may occasionally contain errors or incomplete information. You should not rely on AI-generated content as authoritative. The Company is not liable for mistakes, inaccuracies, or interpretations made based on AI content.

Rules

Acceptable Use

You agree to use the Service only for lawful purposes. Automated accounts, bots, or scripts are prohibited except for search engine indexing. Users may not attempt to manipulate the AI for malicious purposes, scrape content for AI training, redistribute AI-generated content outside the platform, or use the Service commercially in violation of these Terms. Violation may result in suspension or permanent restriction of access.

Prohibited Conduct

  • Violate any applicable law or regulation.
  • Infringe the intellectual property or privacy rights of others.
  • Post spam, malware, or malicious content.
  • Interfere with or disrupt the operation or security of the Service outside of search engine indexing.

Enforcement

Rate-Limiting and Suspension

The Company may monitor usage and apply rate limits, throttle activity, or suspend accounts at its discretion to protect the Service.

Account Termination

Accounts may be terminated for violations of these rules or at the Company’s discretion. Termination may occur without prior notice.

Reporting and Appeals

Currently, the Company handles enforcement internally. Users may contact us to report issues or request review of enforcement actions, but all final decisions are at the Company’s discretion.

Termination

By You

You may delete your account at any time by contacting us via email.

By the Company

The Company may suspend or terminate your access at its discretion, including for violations of these Terms or to protect the Service. Termination may occur without prior notice.

Effect of Termination

Upon termination, all licenses granted to you and by you for public content will continue only as necessary to operate the Service. The Company may retain aggregated, anonymized data and AI-generated content in accordance with these Terms.

Privacy

Data Use

The Company collects the data you provide and uses third-party services for analytics, cookies, and payment processing. Data may be used to improve algorithms, personalize your experience, and operate the Service. For more details, see the Privacy Policy.

Voice and Generated Content

Voice chats are not currently stored. AI-generated content, including submitted prompts, is owned by the Company.

Data Deletion

You may request deletion of your personal data or user content by contacting us via email.

Security

The Company implements reasonable technical and organizational measures to protect data, including HTTPS/TLS, secure authentication, and PCI-compliant payment processing.

Legal / Disclaimers

Disclaimers

The Service is provided “as is” and “as available” without guaranteed warranties. AI-generated content may contain errors; you should not rely on it as authoritative.

Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Aggregate liability for direct damages is limited to the total subscription fees paid in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold the Company harmless from claims arising out of your use of the Service, including violation of these Terms.

Consumer Rights

Nothing in these Terms limits rights you may have under applicable law that cannot be waived.

Disputes

Governing Law

These Terms are governed by the laws of Delaware, without regard to conflict-of-law principles.

Arbitration

Any disputes arising from these Terms will be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

Operations

Service Availability

The Company aims to provide reliable access, but availability is not guaranteed. The Service may be interrupted for maintenance, updates, or other reasons.

Maintenance and Outages

We may perform scheduled maintenance or experience unplanned outages. The Company is not liable for service interruptions.

Third-Party Services

The Service uses third-party tools for payments, analytics, and content delivery. Use of these services is subject to their own terms and privacy policies.

Other

Definitions

Terms such as “User Content,” “AI-Generated Content,” and “Service” have the meanings defined in these Terms.

Account Inactivity

The Company reserves the right to deactivate or remove inactive accounts at its discretion.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the revised Terms and of the AI content practices described in the AI Notice.

Assignment

The Company may assign its rights or obligations under these Terms at any time.

Severability

If any provision of these Terms is found invalid, the remaining provisions remain in effect.

Entire Agreement

These Terms, together with the Privacy Policy and AI Notice, constitute the entire agreement between you and the Company regarding the Service.

Contact

For questions, data deletion requests, or other inquiries, contact us at:

Email: yosogoloco@gmail.com