Terms of Service

Accounts

Eligibility

You must be at least 18 years old to use Go Loco. By creating an account, you represent that you meet this requirement and have the legal capacity to accept these Terms.

Registration

To access subscription features, you must register an account with accurate and complete information. You may also sign in using supported identity providers (e.g., Google, Apple, Facebook). We collect basic profile information from these providers as described in our Privacy Policy.

Account Security

You are responsible for keeping your password and account credentials secure. Any activity under your account is your responsibility. Automated accounts or bots are strictly prohibited except for search engine indexing. We reserve the right to restrict, throttle, or suspend accounts at our discretion.

Payments

Plans

Go Loco offers the following subscription options:

Most content is free, but features such as AI voice chat, practice exercises, and extra modules require a subscription.

Billing

Subscriptions are billed in USD and processed through Stripe. You authorize Go Loco to charge your selected payment method for recurring payments.

Cancellations

You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, after which no further charges will occur.

Refunds

All subscription fees are generally non-refundable. Refunds are only granted at Go Loco’s discretion. To request a refund, contact us via email.

Taxes

You are responsible for any taxes applicable to your subscription payments.

Content

User Content

You retain ownership of any content you create or upload within Go Loco (e.g., notes, exercises, practice submissions). You may request deletion of your content at any time by emailing us.

AI-Generated Content

All lessons, exercises, voice chats, prompts submitted to Go Loco, and other learning materials generated by the AI are owned by Go Loco. Users do not retain ownership of prompts submitted to the Service. You may not export, reproduce, or use AI-generated content outside the app.

Public Content

All content generated through Go Loco may be made public. By using the Service, you grant Go Loco and other users a worldwide, non-exclusive, royalty-free license to view, display, and interact with your generated content as permitted within the app.

Accuracy and Liability

Go Loco’s AI provides language content and exercises designed to be accurate, but errors may occur. You should not rely on AI content as authoritative. Go Loco is not liable for mistakes in AI-generated material.

Rules

Acceptable Use

You agree to use Go Loco only for lawful purposes. Automated accounts, bots, or scripts are prohibited except for search engine indexing. You may not use automated tools to scrape, harvest, or manipulate the Service for other purposes, including AI training, data mining, or redistribution.

Prohibited Conduct

Enforcement

Rate-Limiting and Suspension

Go Loco may monitor usage and apply rate limits, throttle activity, or suspend accounts at its discretion to protect the Service.

Account Termination

Accounts may be terminated for violations of these rules or at Go Loco’s discretion. Termination may occur without prior notice.

Reporting and Appeals

Currently, Go Loco handles enforcement internally. Users may contact us to report issues or request review of enforcement actions, but all final decisions are at Go Loco’s discretion.

Termination

By You

You may delete your account at any time by contacting us via email.

By Go Loco

Go Loco may suspend or terminate your access at its discretion, including for violations of these Terms or to protect the Service. Termination may occur without prior notice.

Effect of Termination

Upon termination, all licenses granted to you and by you for public content will continue only as necessary to operate the Service. Go Loco may retain aggregated, anonymized data and AI-generated content in accordance with these Terms.

Privacy

Data Use

Go Loco collects the data you provide and uses third-party services for analytics, cookies, and payment processing. Data may be used to improve algorithms, personalize your experience, and operate the Service.

Voice and Generated Content

Voice chats are not currently stored, but Go Loco reserves the right to store or process them in the future. AI-generated content, including submitted prompts, is owned by Go Loco.

Data Deletion

You may request deletion of your personal data or user content by contacting us via email.

Security

Go Loco implements reasonable technical and organizational measures to protect data, including HTTPS/TLS, secure authentication, and PCI-compliant payment processing.

Legal / Disclaimers

Disclaimers

The Service is provided “as is” and “as available” without guaranteed warranties. AI-generated content may contain errors; you should not rely on it as authoritative.

Limitation of Liability

To the maximum extent permitted by law, Go Loco is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Aggregate liability for direct damages is limited to the total subscription fees paid in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold Go Loco harmless from claims arising out of your use of the Service, including violation of these Terms.

Consumer Rights

Nothing in these Terms limits rights you may have under applicable law that cannot be waived.

Disputes

Governing Law

These Terms are governed by the laws of Arizona, without regard to conflict-of-law principles.

Arbitration

Any disputes arising from these Terms will be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

Operations

Service Availability

Go Loco aims to provide reliable access, but availability is not guaranteed. The Service may be interrupted for maintenance, updates, or other reasons.

Maintenance and Outages

We may perform scheduled maintenance or experience unplanned outages. Go Loco is not liable for service interruptions.

Third-Party Services

The Service uses third-party tools for payments, analytics, and content delivery. Use of these services is subject to their own terms and privacy policies.

Other

Definitions

Terms such as “User Content,” “AI-Generated Content,” and “Service” have the meanings defined in these Terms.

Account Inactivity

Go Loco reserves the right to deactivate or remove inactive accounts at its discretion.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of any updated Terms.

Assignment

Go Loco may assign its rights or obligations under these Terms at any time.

Severability

If any provision of these Terms is found invalid, the remaining provisions remain in effect.

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Go Loco regarding the Service.

Contact

For questions, data deletion requests, or other inquiries, contact us at:

Email: yosogoloco@gmail.com