Privacy Policy

Definitions

• Personal Information: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on personal information, including collection, storage, use, disclosure, or deletion.
• Service Providers: Third-party companies or individuals who perform services on our behalf.
• You/Your: You as a user of Go Loco.
• AI-Generated Content: Content created by the Go Loco AI based on user prompts. All AI-generated content is public by default. Voice chat is currently private but may change in the future.
• Prompts: Text submitted by users to generate AI content. Prompts are stored and linked to the resulting content; users do not retain ownership of prompts themselves.

How We Collect Information

We collect information in several ways to provide, operate, and improve Go Loco.

First, we collect information directly from you when you sign up, subscribe, submit prompts, or interact with the Service. This includes account information, newsletter preferences, and prompts for AI-generated content.

We also collect information automatically through technology. This includes tracking your course progress, exercises, and mistakes, as well as device and session data gathered through analytics tools.

Finally, we may receive information from third-party providers. When you log in using Google, Facebook, or Apple, we receive profile information that you permit. Payment processing is conducted through Stripe, which provides necessary transaction details.

How We Use Your Information

• We use information to provide, operate, and improve Go Loco, including tracking course progress and exercises to deliver educational feedback.
• Information is used to generate AI content and improve our AI models.
• We process payments and send billing information.
• We send marketing communications and newsletters only if you opt in.
• We use data to ensure legal compliance, prevent fraud, and maintain security.

How We Share Your Information

We do not sell or lease your personal information. We share data only with trusted service providers performing essential functions on our behalf, including Firebase for authentication and storage, Stripe for payment processing, and Google Analytics for usage monitoring. All service providers are contractually obligated to maintain the confidentiality and security of your data.

We may also disclose information when required by law, to protect our rights or the safety of our users, or to respond to legal processes.

AI Content and Public Access

All AI-generated content, including outputs derived from user prompts, is public by default. Prompts are stored and linked to the resulting content, and users do not retain ownership of prompts themselves. Voice chat is currently private but may change in the future as new features are introduced.

Restrictions on Bots and Automated Access

Automated access to Go Loco is strictly regulated. Search engine bots are permitted to index public content. Any other automated access, including scraping for AI training, competitive analysis, or commercial purposes, is prohibited unless explicitly authorized. Violation of these rules may result in suspension or permanent restriction of access.

International Data Transfers and Server Locations

All user data is stored on servers located in the United States. For users outside the US, this constitutes a cross-border transfer. We implement appropriate safeguards, including Standard Contractual Clauses for European Union users, and obtain necessary consent where required under China’s Personal Information Protection Law (PIPL). Users in other regions retain their statutory privacy rights, and all data transfers are managed in compliance with applicable local laws.

Cookies and Tracking Technologies

• We use local storage to remember your settings and preferences.
• First-party cookies from Google Analytics collect standard usage and performance metrics.
• You may disable cookies in your browser, but some features may not function properly if cookies are blocked.
• We do not use third-party advertising cookies or track your activity for marketing purposes without consent.

Data Retention

We retain your data only as long as necessary to provide the Service or as required by law. Account information is kept while your account is active or until you request deletion. Usage and analytics data, including course progress and exercises, may be retained for trend analysis and educational feedback. Payment data is retained according to Stripe’s policies and legal obligations.

For inactive users, deleted accounts, or expired subscriptions, we maintain data for a reasonable period to support account recovery, regulatory compliance, and service improvement. You can request deletion of your personal data at any time by contacting us.

Your Rights

• European Union (GDPR): Right of access, correction, deletion, portability, objection, and withdrawal of consent.
• California (CCPA/CPRA): Right to know what personal information is collected and shared, right to delete, right to opt out of sales (we do not sell data), and right to non-discrimination.
• Children (COPPA/PIPL): The Service is intended for users 18 or older. If you believe we have collected data from a minor, you can request its deletion.

To exercise any rights, please contact us at yosogoloco@gmail.com. We will respond within applicable legal timeframes.

Data Security

• All transmissions use HTTPS/TLS encryption.
• Authentication is secured via Firebase.
• Database access is restricted and regularly reviewed.
• Payment processing is PCI-compliant through Stripe.

In the event of a data breach, we may notify affected users via email if their personal information is compromised.

Third-Party Links

Go Loco may include links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

Changes to This Privacy Policy

• We will update the "Last Updated" date to reflect the most recent version.
• Material changes will be communicated via email (if you have opted in) or in-app notification.
• Continued use of Go Loco after changes indicates your acceptance of the updated policy.

Contact Information

For questions, concerns, or to exercise your rights regarding your personal data, please contact:
Email: yosogoloco@gmail.com